A Fresh Approach to all your Property needs. We are an Independent Estate Agent and at Zest Properties we believe in relationship building and we aim to offer an outstanding professional service to all of our clients using our extensive combined experience and knowledge of the local area. We are here to help you plan your next move in the property market, whether you are looking to buy, sell, rent or let. We believe that with our marketing strategies and maximum exposure whilst offering competitive fees, we're a match to beat. Ask us about our LANDLORD SPECIAL OFFER (limited period).
Thinking of Selling?.. take advantage of our SPECIAL LOW FEES From ONLY £495 Call us now for your FREE property Appraisal.
Let us help you make your property stand out.
We can also introduce you to our in-house fully independent financial mortgage advisor for advice on financing a purchase. We can also recommend a solicitor to undertake conveyancing work from our panel of experts
We can even arrange property maintenance for rented accommodation, including repairs, acquisition of safety certificates, and completion of energy performance certificates
Our aim is to provide a first class service and to do everything we can to ensure you are satisfied. If you feel that we have fallen short of this standard and you wish to complain, we ask that you first telephone the person who has had conduct of your matter and explain that you are dissatisfied with an aspect of the service you have received.
If you remain unhappy with the way your complaint has been dealt with after speaking to the person with conduct of your matter then you should set out your complaint in writing to:Zest Properties
And/or by email at: firstname.lastname@example.org
In order to resolve your complaint, we would ask that you include the following information and evidence, if applicable:
The timescales for dealing with a complaint are as follows:
We are members of the Property Redress Scheme. If you remain unhappy with the response received from us and have exhausted our complaints procedure, you can contact the Property Redress Scheme to ask them to investigate your complaint. In order to take your complaint to The Property Redress Scheme you must first have carried out the following:
The Property Redress Scheme is a government approved Redress Scheme who resolves complaints between Members and their consumers. The complainant must have exhausted the Member's internal complaints procedure and remain dissatisfied with the Member's response. The Property Redress Scheme is free to use for the complainant and further information and guidance on how to resolve complaints is available via their website.
In order to make a complaint, please contact the Property Redress Scheme directly or alternatively, visit their website and fill out a Complaints Form. The Property Redress Scheme contact details are as follows:Website: www.theprs.co.uk